即使是经过最完善开发和测试的软件，有时也可能会遇到一些错误。 如果您想帮助 Basler 改进 VisualApplets，请向我们的支持团队报告任何异常行为并描述 具体情况。
诸如 VisualApplets 设计文件 (*.va) 等附加数据、对操作系统和 PC 硬件等系统环境的描述 或您特定的 VisualApplets 系统设置，将有助于我们纠正这些错误异常。
In case of system crashes, a trace file will be generated. This file allows us at Basler to restore the exact situation that led to the crash. This trace file is stored inside a zip-archive which you will find in the installation directory of VisualApplets: <INSTDIR>\bin\bugs\bug*.zip. Please decide if you want to send this supplementary information to Basler or not. Please note that the trace file contains only information that has been entered into VisualApplets. It does not contain any information regarding the computer system VisualApplets was running on.
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